FAQ

Four weeks notice is required in writing for any cancellations of days booked or when withdrawing your child’s place in the centre.

At Jacobs E.L.C we charge $125.00 per day.

This pricing is based on providing children with their necessary daily needs:

• All meals – breakfast, morning tea, lunch, afternoon tea and late snacks (optional).
• Children’s learning/play supplies.
• Enviromental upkeep – to keep your child’s play area a safe, hygienic  and exciting place.

Jacobs E.L.C is one of the cheapest centres in the Rowville area compared to other local early learning businesses.

Jacobs E.L.C works with Centrelink to assist families in payments.

Centrelink offers child care benefit options for those who qualify.

Visit their website for further information. https://www.centrelink.gov.au

Jacobs E.L.C operates between the hours of 6:30 am and 6:00 pm weekdays.

Extra fees apply to those late for pick up.

Yes, children are to be signed in each morning. Sign-in sheets are located in the foyer.

The name of the parent/guardian dropping off and arrival time must be recorded. The expected pick-up time and name of the person collecting the child must also be recorded.

Children are to be brought into the building, signed in, and delivered to an appropriate carer in their room or in the family grouping room.

Children’s bags and personal items are to be placed in their named pigeon holes located outside their rooms.

Children are to be signed out and caregivers must enter their room or in the family grouping room to pick up their child.

For further information about your child’s day, we encourage families to approach the appropriate carer.

Children’s bags, personal items, and drink bottles are to be taken home each day.

late fees apply to those picking up after operating hours.

At least two changes of clothes, a drink bottle, a hat, coat (depending on the season) dummies, bottles with caps (formula already made), necessary comfort toys, nappy creams (when required).

Children who are toilet training must be supplied with pull-ups from home and additional clothes including underwear, pants, socks, and shoes. Any wet or soiled clothing will be placed in a plastic bag to be taken home.

At least one change of clothing, a drink bottle, a hat and a coat (depending on the season).

We provide Nappies  (in sizes newborn, crawler, walker, and junior), wipes, Sunscreen, and all meals.

Jacobs Early Learning also takes into consideration that sometimes spare items can be forgotten, therefore we also provide spare clothing and spare drink/milk bottles when necessary.

Parents/Guardians are advised to leave their children’s toys at home. However, comfort items are more than welcome.

Jacobs Early Learning Centre has educational experiences and equipment for your child to engage in play and learning and we will not be liable for any lost or broken personal items brought into the center.

Yes, we are more than happy for your child to bring in personal items for show and tell experiences, although we highly recommend these items be returned to your child’s bag afterward to minimize the risk of loss or breakage.

Yes, although opportunities for additional one on one time may be rare.

Jacobs Educators plan a daily program filled with a variety of different educational and play experiences for your child and their class to be engaged in during the day, we cannot guarantee its completion.

Yes, we recommend you document any dietary requirements your child may have on your enrollment form as well as verbally informing educators, so we can appropriately care for your child’s nutritional needs.

Jacobs Early Learning Centre is more than happy to accommodate our menu to your child’s allergies and/or restrictions. We recommend all allergies and restrictions be correctly documented in your enrollment form along with any action plans.

Management must be provided with a copy of any court orders relating to your child. Please notify us in writing of any changes to your custodial arrangements.